I saw on search something akin to this problem, but no answers that worked.




My journal, which I keep daily and which I saved yesterday with no known problem, produced, when I tried to open and work on it, a small window headed "File Conversion" which asks me to choose the encoding which makes my document readable and give choices "MS-DOS," "Windows" "other" and a list of some 20-30 choices, NONE of which gives me anything readable in the preview window.


I did manage to get a full screen shot which I pasted below, but on "preview" it's not there. Is there something special to do to include a screen shot in a post?


I've lost quite a few days of journal, and would love to get them back, but moreso, I'd like to know how to prevent it from happening in the future. This is not an emergency by a long shot, but any help would be greatly appreciated.
Word 2010 and Win10.
Thanks.