Hello!



This is my first post here, hope you can help me

I'm having trouble with opening Word documents from online. If I download a Word document, it opens in Word online, rather than in Word through the desktop. I just noticed it doing this as of today. It does work fine on my other laptop (though it is an older computer, I believe the Word program is newer? I think it's 2010, would have to double check). The computer having issues is an HP Pavilion g^ Notebook PC, running Windows 7 64bit. Intel i5 processor. I have Word 2007 on this computer.

Can anyone tell me why Word documents are opening as Word Online and how I can change this?

Make sure that you use the most recent version of your web browser; then you should be able to open a OneDrive document in your locally installed Word. On Windows 7, use Internet Explorer 11 if you want to use a web browser from Microsoft. If it fails, try Firefox instead.

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Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

I'm actually not opening anything from OneDrive - it's a document uploaded as a Word document on a website. Here's the website for your reference: http://poconoponieslive.weebly.com/entry.html

All of the Word doc links open as Word Online. I use the newest version of Google Chrome, not a fan of IE.

On the machine where opening the Word documents fail, are you sure that the Office installation is working properly? Perhaps WordPad (installed with Windows) is opening the documents instead?

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Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Yes, Office works fine. It's just opening from the web for some reason. If I open the same document from my USB stick, it opens in Word 2007. But if I download it from the website it opens in Word Online.

It sounds very strange. A downloaded document shouldn't be able to open in Word online, because Word online isn't installed locally.

Could you post a screen shot of what you actually see when this happens.

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Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Right? I cannot understand why the heck it's doing this!

This is the Class List file opened from the above website.
http://postimg.org/image/55midcr13/

Just wanted to note - this is not the Weebly website causing the problem as other website hosts are doing the same thing for me. Also not this website in particular - it's my own website too, and I haven't changed the way I upload documents or anything.

EDIT: Sorry, can't figure out how to get it to show up as an image rather than a link. If a mod could fix this I would appreciate

You have to click the Go Advanced button at the bottom of the forums page; after that, you are redirected to a page where you can add file attachments.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

The document links work OK for me. When I click on a link, I get a choice to open save or saveas the file. Choosing 'open' results in the documents opening up in my local copy of Word. Maybe the issue is browser-related - I use IE11.

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]

At this point I don't know what else to try. I'd try a different browser, as Paul suggested.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

It is a bit of a long shot, but you could also check in Default Programs which is the default for Word files.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional