Example -


Create a new letter size and the document is always 8.5 X 9

Go to page layout size it says it's 8.5 X 11 but according to my eyes, the rulers and everything else it's 8.5 X 9.

Doesn't matter what I select page wise it's always exactly 2 inches short on one side - (portrait or landscape it's always short on the long side. )

Driving me nuts -

If I open an existing document it's fine so I've been able to work around but I'm tired of creating new documents and having to update/delete everything.

I think I worked on a document that was in fact exactly 2 inches short that I received from someone and it did start happening after that but I can't figure out how to revert whatever setting that was.

Rename the normal template to oldnormal.dotm and see if that corrects it

If you have not changed the default location enter or copy
%appdata%\Microsoft\Templates
to the address window of Windows Explorer and you will be taken to the folder that contains the default template - which for Word 2010 is normal.dotm. Note that this folder is normally hidden.

Check that you have a default printer configured.

__________________
Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com

Probably you just have "white space" (top and bottom margins) hidden. See http://wordfaqs.mvps.org/WhiteSpace.htm.

That occurred to me, too. But would it account for short on the side in landscape?