Rename the normal template to oldnormal.dotm and see if that corrects it
If you have not changed the default location enter or copy
%appdata%\Microsoft\Templates
to the address window of Windows Explorer and you will be taken to the folder that contains the default template - which for Word 2010 is normal.dotm. Note that this folder is normally hidden.
Check that you have a default printer configured.
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Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com
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