Cannot open DOC email attachment will only save as DOCx which I also cannot open

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Cannot open DOC email attachment will only save as DOCx which I also cannot open

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07-31-2014, 03:27 AM

macropod

Windows 7 32bit Cannot open DOC email attachment will only save as DOCx which I also cannot open

Office 2010 32bit

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Join Date: Dec 2010

Location: Canberra, Australia

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Quote:

Originally Posted by Batty

The document will only save as a DOCX and not Word 97-2003 DOC so I cannot open even after saving it.

You cannot alter a file's 'type' by changing the extension when saving from an email attachment. Changing the extension, if that's what you're doing, doesn't change the file type. As for opening from your email app, have you checked your email app's security settings?

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]

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