Thread: [Solved] Cannot open DOC email attachment will only save as DOCx which I also cannot open
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Old 07-31-2014, 01:13 AM
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macropod macropod is offline Windows 7 32bit Office 2010 32bit
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Have you tried repairing the Office installation (via Programs & Features > Microsoft Office > Change in the Windows Control Panel)?

It's also possible the inability to open .doc attachments without first saving them is a function of your email app's security settings. Windows Live Mail, for example, has a setting that prevents the opening of attachments that could contain viruses. Word .doc files fall into this category, but .docx files do not.
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Paul Edstein
[Fmr MS MVP - Word]
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