Hi NoSparks, thanks for the reply.

A blank line looks neat & would help define each task, so could be useful.

You are right that the correct time should be 26+ hours, I changed the time as my original sum calculation returned it as an error, so did 'cheat' and make a change.

For NEWCASE ---> LON/00AM/OLR/2014/0558 the end point would be
Critical Information Missing. Move on to Notify Parties Incomplete Application Received.