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#5
04-15-2015, 11:41 PM
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Have you tried both looking at the compatibility settings for winword.exe and deleting the registry entries mentioned in the KB article?
Have you tried repairing Office? What happens if you start Word in Safe mode? To start in Safe mode: Exit Word if it is running. Hold the Windows logo key as you press R; in the Run dialog box, type winword /safe and press Enter.
__________________
Stefan Blom Microsoft Word MVP Microsoft 365 apps for business Windows 11 Professional 
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