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#7
04-16-2015, 04:33 PM
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Note that this forum isn't hosted by Microsoft. At the bottom of this page it says: "MSOfficeForums.com is not affiliated with Microsoft."
Have you tried repairing Office? (It isn't clear from your response.) Starting in Safe mode is another troubleshooting step that gives valuable information, because it temporarily reverts to factory default settings and prevents potentially problematic add-ins from loading into memory.
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Stefan Blom Microsoft Word MVP Microsoft 365 apps for business Windows 11 Professional 
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