Everyone has the same software/updates. Repair has been tried. This is software for a large company and is continuously updated. It is unlikely to be a single person's software since the problem crops up in other groups as well, primarily where comments are heavily used. The majority of people do not use comments. I have contacted the company's IT people (last year) and there was no obvious answer from them and since it seems to be an intermittent problem, no real way for them to address it. When I researched it last year, there was a fair amount of chatter on it on the web, all from corporate/academic users. Whether this is simply because they use comments more than other users or because they use a corporate/server-based environment, I don't know. There was some suspicion at one time that the problem was only in documents that were e-mailed and worked on within the e-mail so that issue was addressed. But that is not true for the documents I am referring to.



Thanks...