I suggest you start a new thread for this. Without actually seeing the problem document, it can be difficult for anyone to diagnose the issue. Accordingly, it would be helpful if you could attach a document to a post with some representative data (delete anything sensitive). You can attach documents via the paperclip symbol on the 'Go Advanced' tab at the bottom of this screen.

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]