I have encountered several issues with Microsoft® Outlook® for Microsoft 365 MSO (Version 2211 Build 16.0.15831.20098) 64-bit running on Microsoft Windows 11 Pro Version 22H2 (OS Build 22621.1105).
My email is a Gmail account connected via Imap.
I have configured my system with all user files on the D: drive.
- Although I have set "When replying to a message that is not in the Inbox, save the reply in the same folder" (in the Mail tab of Options), all outgoing messages are saved in the Sent folder.
- Frequently, a message I have read remains in the "Unread" status. Setting the message to the Read status has no effect - it remains in the Unread status. However, setting "Mark all as read" for the folder usually changes the status of the recalcitrant message to Read.
- Some of the NEW messages are moved to folders (by my rules) and marked as read. Most are (properly) marked as unread.
- Sometimes selecting a folder causes messages newer than the selected message to change from unread to read.
- Opening a message and then closing it "changes" the message, so it can't be moved. Selecting a different message, then selecting the original message, "clears" the "changed" state.
- Sometimes a message will change to read, and then change back to unread with no user intervention.
- Although received messages are displayed well, outgoing messages are displayed with all text tiny (about one eighth the size of text in received messages).
- Although I have created a NormalEmail.dotm with a range of styles, the style sheet that is used with messages (although it has the same name) has only a few styles that are nothing like what I want.
Can anybody suggest a cause for this constellation of issues? And can anybody suggest a fix?