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Old 06-14-2010, 10:25 AM
frogsy frogsy is offline Outlook won't start up, claiming connectivity issues. Windows 7 Outlook won't start up, claiming connectivity issues. Office 2010 (Version 14.0)
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Outlook won't start up, claiming connectivity issues.
 
Join Date: Jun 2010
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Hello all! I was hoping someone here might be able to help me out with an annoying problem I've stumbled into.



This morning, I installed the beta for Microsoft Outlook 2010. I set up an email account -- and the test email went through, everything seemed fine.

Yet now, when I try to launch the application, it greets me with the following error:

Quote:
The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Now, there's nothing that I'm aware of blocking Outlook. I only use Windows 7 Home Premium's built-in firewall, under which Microsoft Office Outlook is set to "Allow". And, as I said, it had no problem sending an email through the IMAP connection I set up (gmail). Is it possible I need to forward a port in my router for Outlook to function properly?

This would be no big deal -- I can easily set up that account again -- but after that error, it asks me to recheck my settings, and if I press "Cancel", it doesn't send me back into the application. It says:

Quote:
Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file C:\Users\frogsy\AppData\Local\Microsoft\Outlook\fr ogsy@myemail.net.ost is not an Outlook data file.
I have deleted the specified file, but it is regenerated each time I launch Outlook.

I searched online for a solution, but came up empty. Has anyone seen this before? If someone could help me out, it'd be really appreciated.

Last edited by frogsy; 06-14-2010 at 10:17 PM.
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