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Old 03-28-2016, 07:01 AM
drgerry drgerry is offline Outlook 2013 - How to make "deleted" items to to the DELETED folder? Windows 7 64bit Outlook 2013 - How to make "deleted" items to to the DELETED folder? Office 2013
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Outlook 2013 - How to make "deleted" items to to the DELETED folder?
 
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Default Outlook 2013 - How to make "deleted" items to to the DELETED folder?

att.net account
IMAP setup

When I delete items in Outlook 2013 they go into the TRASH folder instead of the DELETED folder. Then, randomly the TRASH folder gets emptied. There have been occasions where I needed to go back to some of those emails.

Question 1: How do I stop att.net from emptying the TRASH folder?

or, better yet



Question 2: How can I make Outlook 2013 send deleted items into my DELETED folder, instead of the TRASH folder?

Currently, each day I have to remember to go into the TRASH folder and move all the emails into my DELETED folder so I won't loose them.
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Old 04-15-2016, 05:40 AM
drgerry drgerry is offline Outlook 2013 - How to make "deleted" items to to the DELETED folder? Windows 7 64bit Outlook 2013 - How to make "deleted" items to to the DELETED folder? Office 2013
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Outlook 2013 - How to make "deleted" items to to the DELETED folder?
 
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So, nobody knows??

When I delete items using my phone (android), they go to "Deleted" folder
When I delete items using Outlook, they go to "Trash" folder

How can I change my default folder to "Deleted" instead of "Trash"?
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Old 05-12-2016, 12:42 AM
Anjlua Anjlua is offline Outlook 2013 - How to make "deleted" items to to the DELETED folder? Windows 7 32bit Outlook 2013 - How to make "deleted" items to to the DELETED folder? Office 2013
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Hi drgerry,

This type of problem occurs in Outlook when you use some kind of Rules. May be you've created any Rule so that the emails goes to the Trash folder instead of Deleted Items folder. If this is the case, then check all the Rules (for att.net account) that you are using and kindly disable the exact one.


Thanks & Regards,
Anjlua
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Old 05-16-2016, 05:18 AM
drgerry drgerry is offline Outlook 2013 - How to make "deleted" items to to the DELETED folder? Windows 7 64bit Outlook 2013 - How to make "deleted" items to to the DELETED folder? Office 2013
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Outlook 2013 - How to make "deleted" items to to the DELETED folder?
 
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Rules? I don't even know what a rule is, let alone how to create one. Where would I find "Rules" in Outlook? I've looked in Options and can't find anything about Rules
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