Hi Gary,

The document is structured as a table. Anytime your insertion point is in the table, the 'Table Tools' Ribbon tabs will be accessible. If you click on Table Tools > Layout > Show Gridlines, you should be able to see the table structure. At the top of page 2 of your document are two empty table rows. If you select them, then choose Table Tools > Layout > Delete > Rows, that should move the 'Qualifications & Education' rows to the top of the page. You can edit other table rows likewise.

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]