Cannot open problem document

Stefan Blom · #1 10-21-2011, 04:12 AM

In Word, have you tried Open and Repair? In the Open dialog box (Ctrl+O), locate the problem file and select it. Then click the arrow on the Open button and choose Open and Repair.

skypilotpete · #2 10-21-2011, 05:20 AM

Quote:

Originally Posted by Stefan Blom

In Word, have you tried Open and Repair? In the Open dialog box (Ctrl+O), locate the problem file and select it. Then click the arrow on the Open button and choose Open and Repair.

Thanks for the suggestion. Unfortunately Word still stops responding, when I try the "Open and Repair" option.

Since posting this question, I have narrowed things down a bit. It seems that the problem is with the comments. If I open the document in Open Office, remove all the comments, and then save as a .doc file, Word can then open it. I have tried just leaving one randomly chosen comment, but even just one comment prevents Word from opening the file.

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