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Old 01-20-2011, 01:57 PM
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macropod macropod is offline Saving a Word 2007 document as a PDF fails Windows 7 32bit Saving a Word 2007 document as a PDF fails Office 2000
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Hi David,

A simple search for files with the '~' prefix or .tmp suffix probably won't find the files you need to find, because the folders they're likely to be in are hidden. That's why I suggested inputting the following paths into Windows Explorer's folder path field:
C:\Users\%UserName%\Appdata\Local\Temp


C:\Users\%UserName%\Appdata\Roaming\Microsoft\Word
Once you get to those folders, you can see whether any relevant files are there. I'd be surprised if neither folder had any.
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Old 01-21-2011, 06:39 AM
dcabrames dcabrames is offline Saving a Word 2007 document as a PDF fails Windows 7 64bit Saving a Word 2007 document as a PDF fails Office 2007
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Found some files but none in the ~*.* or *.tmp format but deleted everything there anyway. When I tried the Save As PDF again got the same error message as before. So I guess this means that what ever file is cause the problem it is not in the temp folder.

Do you know what DLL or other files are involved with doing this Save As to PDF?
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Old 01-21-2011, 03:07 PM
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Hi David,
Quote:
Originally Posted by dcabrames View Post
Do you know what DLL or other files are involved with doing this Save As to PDF?
No, I don't know that.

This is all rather perplexing - problems in this area almost always stem from interactions with virus scanners and the like, or left-over .tmp files and such.

At this stage, I'd suggest going though the process outlined at: http://support.microsoft.com/kb/921541

Beyond that, you could try deleting the Building Blocks.dotx file, which you'd do with Word closed. For this, see: http://support.microsoft.com/kb/925175
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