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I do not recognize the term "Quick Start menu," but you may be talking about the Quick Access Toolbar (QAT).

• Modifying the Quick Access Toolbar (QAT) in Microsoft Word

Have you tried the Insert a Caption feature on the References Tab?

• Insert a Caption

Textboxes can be saved for reuse and easy insertion in the Textboxes Gallery. This is saving as a Building Block.

• Automated Boilerplate Using Microsoft Word

Running a repair may not help but won't hurt and does not take all that long.

• Repair an Office application - Office Support

Thank you for your thoughtful reply. You are right, I meant Quick Access, not Quick Start toolbar. That's how this all started. The text box option disappeared from that tool bar and attempts to restore it were not successful. The advice from this forum was to forget it and use the insert text box command instead, but that hasn't worked out well.

Regarding the other suggestions, I want the freedom to insert a textbox the size I want in the location I want. Sounds simple, have done it for years, but suddenly it isn't.

I appreciate the link to repair, I was concerned that it only applied to Office 365, but upon reading more I see that it covers Office 2016 also. It's comforting to know that "it won't hurt" -- that was my concern.

Thanks for all of your help to date.