I have mapped the path to where the templates are located but when I try to get to them from File > New > My Templates they do not show up there. They do show up in New from existing. I have them added with the correct path in File > Options > Save and File > Options > Add-ins. Using W7 Word 2010 in a virtual test environment in AWS.

It puts your templates where you tell it to. The default in Word 2010 is to store where your documents are, which is unfortunate. That is where new from existing goes by default as well.

You want them in either your User Templates Folder or your Workgroup Templates Folder.

See File New Variations in the Versions of Word.

That would not be the correct file path.

The path for the User Templates folder would be the folder holding the normal template. See How to Find the Normal Template.

By user templates folder you mean, C:\User\your name\AppData\Roaming\Microsoft\Templates? The same as 2016?

See How to Find the Normal Template. That describes how to find the user templates path in any version of Word on any computer OS, I believe. That is by, in the Visual Basic immediate window typing:
debug.print application.NormalTemplate.Path
You could code to find the same thing.

The default location of the User Templates Folder remains:
C:\Users\user name\AppData\Roaming\Microsoft\Templates.
If you are trying to program something, do not depend on that being the actual folder.

I cannot seem to find a definitive answer to this issue. We just need to be able to put our customized templates into a folder so the user can use them. I don't care which folder but since we are working with W7/Word 2010 and W7/Word 2013 & 2016 and W10/Word 2013 and 2016 isn't there somewhere a common folder or perhaps two common folders can be used to do this? I cannot even find a Workgroup templates folder on my W10/2016 system. I do see the path in a W7/2010 system that is the same as the one on my system where I keep the customized templates and that is C:\Users\cpuname\AppData\Roaming\Microsoft\Templat es, but when you try to find that folder you only get as far as the cpu name and there is no AppData showing, so does that mean it is hidden and if so how do you unhide it or is it hidden because that is the way the IT department set it up?

Yes, the appdata folder is hidden by default but if you know the name you can type it anyway. You can also change your options to show hidden files and folders - in Windows 10 this is under the View menu.

Type %appdata%\Microsoft\Templates into the path section in the address bar of the File Explorer.

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Andrew Lockton
Chrysalis Design, Melbourne Australia

Yes, I know and have done that, I assume that our IT department has it hidden for a reason and am trying to find another place to put templates to be sure they will be available in Word, from W72010 through W10/2016.

If you have multiple versions of Word on a computer, each should have its own User Templates Folder which can be designated in Word Options.

Your IT department didn't hide the folder, Windows did, by default.

Again, look at File New Variations in the Versions of Word. Word 2010 and 2016 act differently when it comes to storage of newly-created templates and finding them to use them.

Thank you, I have read through all of this material but maybe I am too dumb to figure out the solution. From what it says and what you just said about having a different version of Word on one computer. That means you have to have a templates folder for each version and that folder has to be beneath the AppData folder hierarchically whether you can see that folder or not, right?

It means you have to have different user templates folders for each version. Neither of them needs to be in the AppData folder.
Mine are all in my documents folder.
I have a folder called MS System Files.


It contains folders for each Word version.
Those folders each contain a (User) Templates folder as well as a Workgroup (Shared) Templates Folder (Labelled Shared Templates) and a Startup Folder.


Those locations are then identified as such for each version of Word in the File > Options > Advanced > File Locations.

It is not necessary to have separate Workgroup Templates folders nor Startup Folders. I do it because some of my Add-Ins in the Startup folders are only for one version of Word. I use the same workgroup templates folder for Word 2010 and 2013 so I do not need a shared templates folder in my Word 2013 folder. I have a shortcut to the Word 2010 folder for convenience.

The shortcuts at the bottom of the Word 2013 folder are for starting Word using command-line switches to start in safe mode or without Add-Ins. The reregistration one makes Word 2013 the default program for opening Word files.

THANK YOU, that is the solution I have been trying to verify, thank-you, thank-you, thank-you sooooooo very much!!!!

You are welcome. Sometimes persistence pays off.