Hi there,

I have a Yahoo email where I get MSWord attachments that I use for work. When I download and open up the documents, the information is off format and has blank pages in between or it has only a quarter of it written at the beginning and then blank until the next page. It also prints off format as well. My boss says that I am the only one having that problem and we both are using the same Office version (2016) I really appreciate any help!

Thanks

Your boss is wrong, but don't tell him/her that. Lots of stuff that can do this. I would guess that you have a very different printer driver than work. Try adding the printer driver for the printer at work to your computer at home (even if you don't have that printer). You may still have a problem, then, printing out at home.

• Document Changes Format
• What happens when I send my document to someone else? Will Word mess up my formatting?

If it is a problem with the printer driver, and you need to print at home, try saving as pdf and printing the pdf at home.