Yes macropod - every tech call has suggested document corruption. Alt F9 shows nothing. The solution of copying, etc. is a possible workaround, but if this happens in multiple documents each day, productivity dwindles. Assuming corruption is the basic etiology, then why is this happening so regularly now? It appears to happen whether a page break is used to begin page two or whether the text content flows uninterrupted from p1 to p2. Print failure after p 1 even happens if I copy/paste 2 pages of a document into a new document. These are simple documents - no headers, no footers, 1" margins. Some text only; some have tables; some text is a series of SQL statements.



The pc and OS are unchanged - new in July 2016; changed from office 365 personal to business around December 2016. Office updates are automatic and install when machine is turned off/on. No printing problems with other software.

Your first post gave no indication that the problem affects multiple documents. If it does, and they're based on the same template, it's possible the template is corrupt. The cure for a template is essentially the same as for a document - create a new one from Word's 'Normal' template, then copy the corrupt template's content (except for the corrupt template's last paragraph) into it. Macros, etc. will need to be transferred also. If it's Word's 'Normal' template that is affected, close Word, rename the template, then re-start Word. Word will create a new one, into which you can transfer any content, macros, etc., from the old one.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

progress with more MS support, though the possibility of a corrupted template (I use the blank document template) wasn't tested. the .docx was converted to .xps. That printed all pages just fine. This suggested perhaps a problem with the printer driver. Went back to Canon and learned the latest drivers are installed (done at MS's direction previous day). Suggestion was to open the .docx in a different word processing program as a .docx and try printing. This worked with 3 documents when opened in Word Perfect - all had failed to print beyond page 1 in word. The explanation is that there must be something in word which interferes with sending information after page 1.