Hightlighted word text can't be edited

[kcaravelli]

Hello,



I have a word document I have copied and wish to use as a template.
When I select a work such as the Question #1 on a form it automatically highlights grey and does not allow me to edit.
When I try to change #1 to #2 it deletes the word entirely.
I'm not finding a setting to allow me to edit this word.

Curiously I have come across this before and it is annoying me.

Please help. I have attached an example picture of the document.

[macropod]

Without actually seeing the problem document (i.e. not just a screenshot), it can be difficult for anyone to diagnose the issue. Can you attach a document to a post with some representative data (delete anything sensitive)? You do this via the paperclip symbol on the 'Go Advanced' tab at the bottom of this screen.

[slaycock]

It could be a field result. What happens if you highlight the grey text and then press SHIFT+F9. do you get a set of curly braces with field text between them.

https://support.office.com/en-us/art...4-bab6ba6b06bb