Save as PDF or XPS get unexpected error

Jennifer Murphy · #5 02-16-2017, 09:34 AM

Quote:

Originally Posted by macropod

If printing the document causes these problems, clearly they can't be caused by the Save As PDF or XPF addin, since that would only relate to saving the files. You could try replacing the Save As PDF or XPF addin (i.e. uninstall, then reinstall a fresh copy), but I doubt that would make a difference.

I have new data. The error only occurs on my laptop, not on my workstation.

Did you try printing the 1c file?

I just uploaded 3 files. The first 2 are the exact same PDF printed from my laptop and my workstation (both running the exact same software as far as I know). It prints OK from the workstation, but not OK from the laptop.

The third file is another PDF created with the Adobe PDF Printer from the same Word document. It prints OK everywhere.

Did you try printing the 1b file? Does it print correctly on your printer?

Quote:

A possibility I didn't discuss earlier is that the font file is damaged; you might try running:
SFC /scannow
from an elevated command prompt. That should repair any damaged system files - possibly including fonts; otherwise, if it's just one font that giving you grief, try uninstalling then reinstalling that font.

OK, I'll try that.

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