Cannot save Quick Parts autotext in Word 2010

[EST_DC]

I have tried in vain to save quick parts text in Word 2010. I am running Windows 7 enterprise on my business computer, and I have researched what to do, and nothing has worked. I do not use Outlook, but have tried to set it up to move this along, to no avail unfortunately. I have looked into the Normal.dotx, NormalEmail.dotx or dotm, not sure what this all means, but have tried to look up the files, and I cannot figure it out. Please help, as I am losing patience with what I know would be a wonderful tool. Thank you.