Hello ... it is now Monday and I have done two system restores. The first one wasn't back far enough and so the second is now complete and I've run out of time to play with it. Next day for time to work on this will be Wednesday, Feb. 17th. Thanks for your response and ideas. I'm pretty sure it is not the printer, as it prints other documents I made in WORD just fine. The document in question was made in WORDPAD. I have some ideas for that but it will have to wait until Wednesday.