Your problem is unlikely to have anything to do with folder options and changing the extension is unlikely to help either, as that doesn't change the file type.



If you're not even getting to the password prompt, that suggests the document has suffered some form of corruption, in which case you'll need to restore it from a backup.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Hello Macropod/Ed,

Thanks for your reply. I tried many times to use Nortons Ghost for a backup, but it never work.. after many hours with tech support (12 or more). And I think Windows 7 has a backup but I did not use it? Anyway, I have my own backup, copy and paste of important data... on two external hard drives. Both are over 9 months old and at a remote location. I have not had the time to get them and see if I have the important files I need in .doc and not .docx (password protected). Plus for a few really important ones, I have a paper copy in two locations.

Finally, a few months ago, I had to have my HD drive reformatted... and that might be one of the problems. I also have a folder saying Old Windows programs (before the reformat).. clicking on "MS Word" it says my computer is not configured for this application on my operating system ?

Thanks again for your help...

Sy S.
Metro NYC