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Old 05-09-2013, 04:42 AM
adj1 adj1 is offline Opening Word /Excel reinstalls files, loses recent files Windows 7 32bit Opening Word /Excel reinstalls files, loses recent files Office 2010 32bit
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Default Opening Word /Excel reinstalls files, loses recent files

I have just (reluctantly but I have to use the wretched thing) re-installed Word Home & Student 2010, after re-installing W7 ultimate on one of my pcs. Every time I open the program (by clicking on a desktop icon for Word), it says it has to set up files, and I have to wait while it chugs through re-installing files.

This has not happened to me before, and does not happen with my other installations of Word.. With Excel in the same package the recent files are also lost on re-start, but it does not go through a 'Reinstall files' phase. One possibility that occurred to me was that it was constantly catching up with updates, but for the last two days there have been none of any kind for any Office program.


The short delay is irritating but more important is that I lose the contents of the Recent Files folder.

Can anyone kindly suggest how to stop this ? Many thanks, adj


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Old 05-09-2013, 04:02 PM
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macropod macropod is offline Opening Word /Excel reinstalls files, loses recent files Windows 7 64bit Opening Word /Excel reinstalls files, loses recent files Office 2010 32bit
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Have you tried repairing the Office installation (via Programs & Features > Microsoft Office > Change in the Windows Control Panel)? Do you have any other Office versions installed?
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Old 05-10-2013, 12:10 AM
adj1 adj1 is offline Opening Word /Excel reinstalls files, loses recent files Windows 7 32bit Opening Word /Excel reinstalls files, loses recent files Office 2010 32bit
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Quote:
Originally Posted by macropod View Post
Have you tried repairing the Office installation (via Programs & Features > Microsoft Office > Change in the Windows Control Panel)? Do you have any other Office versions installed?
Thanks for the suggestion - no, I had not, in fact I had quite forgotten about that option. Will try and report back.
This (Home and Student 2010) is the only version installed.

Thanks again, Andrew
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Old 05-10-2013, 12:27 AM
adj1 adj1 is offline Opening Word /Excel reinstalls files, loses recent files Windows 7 32bit Opening Word /Excel reinstalls files, loses recent files Office 2010 32bit
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Default Control Panel Repair seems to have done the trick

Dear Paul

Thank you, it seems to have worked (much to my surprise, the last time I tried that -years ago - it was an abject failure). Really useful suggestion, thanks again, Andrew

PS Thanks for your e-mail about exclusion dictionaries: if you had read what I wrote, you would have seen that I had tried the link without success.

Last edited by adj1; 05-10-2013 at 12:38 AM. Reason: unable to post postscript in correct thread
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