Fonts Only Showing Font Family, not sub families

[SK_admin]

Hi We just installed 18 fonts into word, they are contained in two families. The rest of the fonts show up as subfamilies of the two main font families. How can we get the subfamilies to show up under the drop down menu on the ribbon? Currently it will only show the two main font families. I know I can access the other fonts from the fonts dialog box, but this is not very intuitive for users, who think they are missing 16 of the 18 fonts.