There are people who make a career out of creating indexes for books and large documents who would be horrified by the idea of Mark All and concordance files but for the average punters working in English these work well enough to create an acceptable result.

I think at least some of your indexing automation problems are due to the language in your document. I would assume that programming for non-english languages would be a nightmare that mono-linguists like me cannot comprehend and testing on mixed language documents may not be as rigorous as it should be. Perhaps this is why you are having problems with the Mark All feature.

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Andrew Lockton
Chrysalis Design, Melbourne Australia