It works okay if I export to a PDF. It's when I save as a Word document. It does it if I save as .doc or docx.

If I open the document on a computer that doesn't have the two font files, all the icons display properly except for two. One displays as a comma, the other as the letter w, presumably the keys they're assigned to. I should mention, the fonts are special symbols, a comma and a w aren't what should be displayed, it should be a graphic.

It's just weird that all the fonts in the two files seem to embed okay except for two. It seems like if they're in the same font file they'd all be the same, maybe not.

I've never used the Embed option in Word, but a quick search throws up a reference from 2010 with someone having a problem similar to yours; no clear answer there.