My company uses a content management system called Author-it to publish user manuals and other documentation to Word. We use a template and have our styles defined so that headings use Cambria and body text uses Calibri. We have been publishing to Word 2007 for years with no problem.

We have begun testing with Word 2013 in preparation for a corporate upgrade to Office 2013 in the near future. When we publish from Author-it to Word 2013, all text comes out as Calibri -- even the headings, which are supposed to be Cambria. The style definitions for the headings still say to use Cambria, but the headings use Calibri, so it looks like perhaps something is overriding the style definition.

As an experiment, we also tried publishing to Word 2010, and we had no problem there -- the headings did publish as Cambria, per the style definition. We then saved the template as a Word 2010 template, upgraded to Word 2013, and got the wrong fonts when publishing to Word 2013.

Does anyone have any ideas about what might be happening and how we could fix this?