I've been designing a handbook for an insurance agency in another city. I designed it all in Word on my Mac. It looks just fine, no complicated fonts, everything is in Arial. I sent the file to the people who need it and they say the only see a bunch of boxes instead of letters. I've tested it and sent files to friends with Macs and PCs and have figured out that it's a Mac to PC issue. I've tried saving it as a .doc, .docx and .rtf file and still nothing's working. I would just give them a PDF but they say they want a Word doc so they can edit it down the line. How can I get this to work? I really don't want to have to retype the entire thin, it's about 150 pages. Help please