My MSWord 2010 at work does not keep font and line formatting even when I set to default. Even going from one document to a new one, using shortcuts, it reverts back to 1.5 line spacing and Calibri 11 (we use Arial 11). This is very annoying as I sometimes have three or four different documents to work on simultaneously. Any help much appreciated ... never had this issue when we were still using Word 2003. Oh, and when the techs need to up-date our specific platform or defrag, I lose all the formatting and my shortcuts.

Thanks!

Joan