One of my users is having a rather annoying problem with cross-references and track changes in her documents.

For the purposes of this example assume that track changes is on. Now, let's say we insert a cross-reference to para 3.1. If we change the original paragraph 3.1, so that it is now 3.2, when the cross reference updates it shows that it has deleted 3.1 and inserted 3.2. Great, that's what it's supposed to do. But here is where the problem begins:

If we accept the insertion of 3.2 and save the document (or each time the document autosaves) it then readds a track change and shows that it has deleted 3.2 and reinserted 3.2. Every time we subsequently accept that change and save the document it AGAIN shows it being deleted and readded which results in a long string of struck out 3.2.

Normally I would just tell my user "Don't accept the insertion each time". But apparently they have to.

Is there a way to stop word from updating the cross reference upon save? Or is there another workaround?



I've attached the document in case that helps.

Thank you, in advance, for your help.

Attached Files

cross ref track test.docx (27.4 KB, 13 views)