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#2
12-20-2012, 02:58 AM
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2010 uses the DirectShow dll to play video. The problem is that other third party apps can also use / abuse Direct Show and cause it to fail in PowerPoint.
It's not possible to say which app might be doing this but I would suspect Video / image Converters DVD writers Graphics editors especially ones that come free with your PC. Try to stop them running at start up and see if that works. 
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Windows 7 64bit 
Office 2010 32bit
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