#1
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Outlook 2010 search not finding everything
Just upgraded a user from Office 2007 to Office 2010. They are going through the normal "growing pains" following this. One question that is recurring with them is why searches are not showing "all" items. Example: the user puts in part of an email address (such as using "rnam" if searching for messages from username@domain.com") but the search does not find all messages that include this "keyword". Searching for "username" brings up items from username@domain.com, as does a search for "domain". It's as though the search does not see "within" the terms. I've got all items turned on and am searching across all folders. Also, the index is complete and up to date. The 2007 search would have found all of these items. Any help is appreciated. Thanks!
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#2
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#3
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didn't work...however, I can pull up an advanced search and add the necessary search phrase to it and it'll find these items I'm looking for. However, it would be nice to simply have basic Outlook search provide the results. Thanks for the input.
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#4
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Maybe you need to rebuild your Search Index.
Refere to the following article. http://office.microsoft.com/en-us/ou...010237832.aspx Good Luck! |
#5
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I did the rebuild of the the index two days ago. Yesterday it was still not seeing the searches as it did in Outlook 2007. I'm to the point of rolling several (if not all) of my users back.
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#6
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anyone got an update on this as we are rolling out win7 and office 2010 to 450 users and this search issue is going to be a real problem if i have to tell my user they have to go into advanced search find everytime im going to have hell to pay
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