SMTP error from remote server in greeting

[rolly]

> SMTP error from remote server in greeting:
> host mx01.ndc.cevalogistics.com[63.166.215.100]:


> 554 mx01.ndc.cevalogistics.com

This is the error I get when trying to send an email. This only happens when trying to send it to one person, everyone else its just fine. Other people in the office can also send him email.

[Kaneto]

554 is a pretty generic error code for a failed transaction (if that is indeed an error code, but it's the only thing that resembles one in that message). These days it's mostly used to indicate a blockage due to spam filtering or policies.

You really should check with your mail provider to see if they can pull some more details from their outbound server logs. You might also want to check with the recipient to see if they have your email address blacklisted for some reason. It's unlikely to be a server or domain blacklist, as you said other people in the office can send him email.