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Old 06-10-2019, 06:02 AM
MalcolmGill MalcolmGill is offline Repeated requests to Update Credentials Windows 10 Repeated requests to Update Credentials Office 2016
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Repeated requests to Update Credentials
 
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Default Repeated requests to Update Credentials


I daily receive messages from Outlook asking me to 'Please update your credentials for the account xxx@xx'. I no longer use this address. It is not included in my Outlook accounts list.
How do I stop receiving these messages?
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Old 06-11-2019, 08:11 AM
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Lugh Lugh is offline Repeated requests to Update Credentials Windows 10 Repeated requests to Update Credentials Office 2016
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Only guessing here: might you have a rule in one of your accounts which tries to forward mail to that old account?

I assume the old account was an active Outlook account at one time?
Do you use POP, IMAP, or Exchange?
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Old 06-12-2019, 02:28 PM
AdrianG001 AdrianG001 is offline Repeated requests to Update Credentials Windows 10 Repeated requests to Update Credentials Office 2016 for Mac
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Try this



https://support.office.com/en-us/art...rs=en-US&ad=US
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