New issue with my outlook 2010 that was installed over 8 years ago. I noticed yesterday it asked me to activate software I activated back then. The pop up message gave no option for entering product key. Asked for 6 or 7 digit code? Red flags went up in my head as phone number I called did say "Microsoft activation" and they wanted to send message to my phone. Strange. I also noticed the reply, reply all and Forward buttons are GREYED out. Not working! I did a "repair" of Outlook with install dvd, entered the product key, and when fired up Outlook I still get greyed out buttons and now think might be setting someplace???? Frustrated in Md

The content in this link might explain things:

The button for New, Reply, Reply to All and Forward buttons are all greyed out

https://www.msoutlook.info/question/57

I purchased Outlook 2010 when it first came out. I installed, registrered, and activated over 8 years ago. Had NO issues with OL2010 until two days ago. I did a "REPAIR" with the Outlook 2010 DVD. I had to reboot twice and I now have FULL FUNCTIONALITY of Outlook. Some setting someplace was affected after last Windows update GRR.