I've love Office especially Outlook but the day before yesterday, Outlook quit working, in other words it's not receiving email. I called my ISP thinking there was a problem on their side cause Outlook has always worked, never a problem. Found out that they were having a slight lag on their end, even so, I should still should be receiving email. The person I was talking to took over my desktop and looked at Outlook settings and the like and could not figure out why Outlook wasn't working. I decided to uninstall office completely, to include deleting folders and anything else associated with Office including registry settings. I did a restart and re installed Office and tried it again and again it wouldn't work. I decided to try something and installed Mozilla Thunderbird just to see if it might be on the ISP's end and it's not. Thunderbird downloaded my email with no problem. That means there is a problem with Outlook and I have no idea what that could be. So here I am, asking the brains out there what could possibly be the problem. All the other Office apps work except Outlook.



Office 2013
Windows 10 (newest version)