Outlook 2007 Crashing on send/receive

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Outlook 2007 Crashing on send/receive

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01-16-2010, 08:39 PM

Camille

Windows XP Outlook 2007 Crashing on send/receive

Office 2007

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Join Date: Jan 2010

Posts: 1

Outlook 2007 Crashing on send/receive

Recently, Outlook 2007 has been crashing when opened and auto send/receive is turned on. If I turn it off Outlook doesn't crash, but I cannot send/receive. I contacted Microsoft and they sent me a hotfix, however when attempting to extract the zip file I downloaded I get an error. What's a grandmother to do?

Any help would be greatly appreciated.

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crash, outlook 2007, send/receive

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