Hi Everyone,

I have found a solution to this challenge. The cause of the issue was the Business Contacts Manager, an optional add on for Office 2007.

I started Word, and Excel, and when I started Excel I saw the message below -



Followed by...



I then inserted the 2nd Office Installation CD into the computer and clicked on OK. After some time the installation finished (and no dialog was presented to inform of successful installation, or otherwise).

When I started Outlook I was then presented with -



At this point it didn't really matter whether I selected Yes or No, the BCM (Business Contacts Manager) would malfunction with this message -



Checking the Service revealed that it was indeed already running, furthermore manually turning the Service on and then back on again, whilst Outlook was shut down did not help the BCM to start correctly when next I stated Outlook!




Ultimately I made the decision to uninstall the BCM and everything works fine now.




I hope that this helps others who may experience this technical challenge.

Kind Regards,

Davo