This doesn't answer your question but you should clarify the following confusion to allow others to help you: -



You state 'Office 365' but your profile shows 'Office 2021'. These are different animals. See What'''s the difference between Microsoft 365 and Office 2021?

'Office 2021' is a one-time purchase whereas 'Office 365' is a subscription service.

Good luck.

Thanks for your reply, an I was aware Office 2021 is different to Office 365.
However, there was not an option that I could see to set to Office 365, so I chose Office 2021 as the best option.
Perhaps the administrators will address this - unless I missed the option somewhere.

Okay, at least others will understand now. Hope you get the help you want.