I'm having an issue with mail merge. I am importing an excel file to create mailing labels. There are 83 names on the list and I should end up with 3-4 pages of labels. Instead, the program is duplicating names and I end up with 83 pages of labels. Can anyone offer a solution to this?

Additional information: I am working on a MAC, OS 10, using MS Word 2008 12.1.7. The problem I am having is not because of the MAC format. Another person using PC format has had the same result.

You might check for duplicates to see what what Word is "seeing" just to make sure

Failing this, I would start over to make sure I have not checked or unchecked something, and I have selected the correct labels--tantamount many times in troubleshooting to see if something is plugged in -- If we do something over and over we can get careless on the obvious

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This works with a PC but I have not used a MAC. Place a "next record" after all the fields at the end of each label.

Similar to this:

first name last name
address
city state zip next record

HOWEVER

do NOT put this code on the last label on the page or it will skip a record

I was having this kind of problem with mail merge using a Mac.

Every so often a record was repeated. I deleted the next record tag at the point of failure and reinserted it.... and that fixed it.

I can only assume that the next record tag had been damaged. The document had been heavily edited.