Hi wornways,

Your description suggests you might be closing the wrong window.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

I solved the problem. The most experienced hard-core veteran user or supporter of Word would never have guessed it in a million years it's so ridiculous. It's definitely a problem with Word itself, but I found a way to work around it and get my scroll positions to be remembered.