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#4
11-11-2011, 06:03 PM
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When you uninstalled (or upgraded) Word 2003, did you also delete Normal.dot? If Word 2007 or 2010 finds an older version, it will use that file as the basis for Normal.dotm. In other words, if the old template is corrupt, so may the new one.
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Stefan Blom Microsoft Word MVP Microsoft 365 apps for business Windows 11 Professional 
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