I have created a .docm file in Word 2010 complete with macros and an additional tab, groups and buttons on the ribbon. The ribbon additions were created using the Custom UI Editor. The reason for doing this is so the document can sit in SharePoint and people in our company can use it as a sort of de facto template. This means they can use it anywhere in the world and don't need access to an original template to keep using the macros, etc.
My problem is that on one occasion (so far) when a user has downloaded a copy of the file and saved it as a .docm (to retain the macro functionality) the tab on the ribbon disappeared.
I have checked using the Custom UI Ed. and the XML code is gone.

So, a) is using a .docm in this way OK (it seems to work fine except for this one occasion) and b) is this a just a one off, or is there something else going on here (dare I use the b word, bug)
Thanks in advance for your help

Hi
If you are saving the document as a template then you should not have any issues with losing functionality when you store it on a Sharepoint for other users to access.
I would guess this may be a one off. However if it happens again and the document contains no confidential information then send me a copy via the Message option in this forum and I can take a look for you.
Good luck.
Tony(OTPM)

Thanks for your help-apologies for the delay in getting back to you - but we are only just getting up in Perth, Australia.
I tend to agree with you that this is a one off, only time will tell, but it does seem odd for a file to suddenly lose its xml attachments.

Just for your information, I am not saving the file as a template (.dotx or .dotm) and that is the whole point: rather I am saving it as a .docm with vba and xml contained within the file. This enables a user, anywhere in the world, to download a copy from SharePoint and save it (as a .docm) and retain the vba and xml.
If I used a template, then the downloaded file would need to be able to see the template in order to access the vba and xml. This, of course, it can't do if the template is on SharePoint.
Anyway, thanks once more for your kind help.