Hello,



I'm using MS Office 2007.
When I'm trying to send a mail from a word document by clicking the office button on the top left and then "Send" -> "Email"
I get the following error: "Word could't send mail because of MAPI failure: "Attachment open failure""
I have no problem opening the file.
I get this message on all Word file I'm trying to send.

I was looking for a solution on the net but didn't find anything regarding to my issue, but all was talking about Office 2003 and hotfix not suitable to my office 2007.

Thanks a lot for your help...
Eli

Hi Eli,

Do you have Outlook installed on your computer? AFAIK, Outlook has to be installed for this to work, even if you don't ordinarily use Outlook.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

hi,

thanks for your reply.
Yes, i have Microsoft outlook installed on my computer.
i have MS office standard + sp2 installed.

what im currently doing, to override the problem untill ill find a solution, is saving the file to my desktop and then right click the file choose 'send to' and then choose 'Mail recipient', which complicate things.

What i also tried is to rename the MAPI32.dll file to MAPI32.dll.old, then repair my windows xp. the repair did place a new copy of the file, but i still get this error.

when i search for solution for my problem i saw a lot of adds telling me to download a mapi file repair. but i dont like doing that cause 1) those kind of files are always payable 2) im being redirected to site i dont like (might have something on them)
any tool u know that i can dl to repair MAPI32.dll file? (if this is the problem)

thanks a lot,
Eli

Hi Eli,

Try this:
Go to Start > Run and input 'fixmapi'. You won't get any feedback from this, but it may fix the problem.

It might also be worthwhile checking out: http://support.microsoft.com/kb/290936

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]

damn... u gooooood
fixmapi did the trick

thanks a lot.