Hi dssxxxx,

Are there any error codes associated with Word's failure to get the Outlook data?

Do you have any Word Addins that might be interfering with the process (you previously mentioned Acrobat, the Pro version of which typically runs as a Word Addin)? You can start Word without any addins/macros via 'winword.exe /a' from Start|Run.

Does it work if you run Word in its 'safe' mode (eg 'Winword.exe /safe' from Start|Run)?

Re-registering Word & Outlook in Windows might also help resolve the problem:
winword /regserver
outlook /regserver
from Start|Run

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]