Hi Joanne,

The problem is most likely due to interactions between Word and the printer driver - Word uses information from the printer driver to work out the optimum way to lay out the document. You could try using temporarily using Word with a different default driver (eg the XPS driver), to see whether that cures the problem. If it does, that suggests a problem with the new HP driver - which may need some configuration work done before it's ready for use. If there are no configuration options, or changing them doesn't improve matters, I'd suggest uninstalling & reinstalling the driver (make sure the incompatible one is uninstalled also). If changing drivers doesn't fix the problem, you might need to repair Word (Office button|Word Options|Resources|Diagnose).

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]